Terms of Business.

Terms of Business - Rhubarb Hospitality Recruitment

Privacy Policy

Updated: 01/02/2023

At RHUBARB RECRUITMENT, we take data protection very seriously. We believe that you should always know what data we collect about you and how we use it – and that you have ultimate control over it. For this reason, we have updated our Data Protection & Privacy Policy inline with GDPR recommendations. It is important that you read through the detail of this policy however, in a nutshell, this is what you get:

  • More transparency with a focus on how we collect and process your data.
  • More transparency and clarification of how we safeguard your data.
  • More transparency and clarification of what data we share with our business partners and how you can object to this.
  • More transparency on the process that you should follow to view and/ or delete your data.

In our Data Protection and Privacy Policy below, we have highlighted how you can request to see what information that we hold and process or forward about you and also how you can request to have your data deleted. The new Data Protection Directive will take effect on 25 May 2018. By using our service on or following this date, you accept this update.

The Policy

This policy (together with our terms of use and any other documents referred to in it) describes how we collect and use your personal data during your use of Rhubarb Recruitment website (www.rhubarbrecruitment.com) (the ‘website’) in accordance with the General Data Protection Regulation (GDPR) and related UK data protection legislation.

This website is owned and operated by Rhubarb Recruitment Ltd which is a company registered in the UK 0475 0782

A) Who is using your personal data?

Rhubarb Recruitment Ltd is the “data controller" for the information that we collect when you visit the website or when you submit your personal information via any other media, for example traditional mail. This means that we decide how to use it and are responsible for looking after it in accordance with the GDPR.

Access to your personal data within the company will be provided to those staff who need to view it as part of their work in connection with the operation of the website. It will also be shared with the third parties described in Section E.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We may update this policy at any time.

B) Glossary

Where we refer in this policy to your ‘personal data’, we mean any recorded information that is about you and from which you can be identified. It does not include data where your identity has been removed (anonymous data).

Where we refer to the ‘processing’ of your personal data, we mean anything that we do with that information, including collection, use, storage, disclosure, deletion or retention.

C) Types of data we collect about you

We will automatically collect, store, and use the following categories of data when you browse and search our site, if you have consented to our use of cookies:

Technical information, for example, the type of device (and its unique device identifier) you use to access our site, the Internet protocol (IP) address used to connect your device to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, mobile network information and platform; and information about your visit to our site including the full Uniform Resource Locators (URL), clickstream to, through and from the website (including date and time), pages you viewed, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Job Seekers

To aid us in the recruitment process, we will collect data such as your name, address, e-mail address, telephone number and work and education history, plus your nationality, which we are required to collect by law.

We also may obtain information about you if we take up references from past employers/clients.

We may undertake other lawful checks, where requested to do so by a client organisation.

We may store and record any telephone calls you have with our Recruiters for record keeping and quality control purposes.

By applying for a particular job and/or forwarding your CV to RHUBARB RECRUITMENT LTD, you consent to agree to the collection and processing of sensitive personal data supplied by you.

By applying for a particular job and/or forwarding your CV to RHUBARB RECRUITMENT LTD, you consent to agree that we may forward your CV to relevant third parties, namely our clients, in order to facilitate the recruitment process. If there are third parties that you, the Candidate, do not wish to be contacted with your personal details you are required to inform us in writing upon application.

 D) How we use your data

We process your data for purposes arising from your use of the website, for example, to ensure that we understand who uses our site and how our site is used and to improve our site and ensure it is secure. This processing occurs because it is necessary to meet our legitimate interests in operating and improving the website, analyzing its use, and ensuring its security.

We will only use your data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another related reason and that reason is compatible with the original purpose. If we need to use your data for an unrelated purpose, we will seek your consent to use it for that new purpose.

E) Sharing your data with third parties

We may share your data with third parties who provide services on our behalf, such as those who help us to operate the website. All our third-party service providers are required to take appropriate security measures to protect your data in line with our policies. We do not allow them to use your data for their own purposes. We permit them to process your data only for specified purposes and in accordance with our instructions.

We may also share your personal data with third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our site terms of use or to protect the rights, property or safety of our site, our users, and others.

As a recruitment company we will also possible share your personal data with relevant potential employers or employees relating to vacancies that may be relevant to you.

Where your data is shared with third parties, we will seek to share the minimum amount necessary.

F) Where we store or use your data

We may store data collected by the website manually or electronically. The data is stored on our secure servers and/or in our premises within the UK.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data transmitted to the website and any transmission is at your own risk.

G) Third party websites

Our site may contain links to and from various third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

H) Retaining your data

We will only retain your data for as long as we need it to fulfil our purposes, including any relating to legal, accounting, or reporting requirements.

I) Your rights

Under certain circumstances, by law you have the right to:

  • Request access to your data (commonly known as a "subject access request"). This enables you to receive a copy of your data and to check that we are lawfully processing it.
  • Request correction of your data. This enables you to ask us to correct any incomplete or inaccurate information we hold about you.
  • Request erasure of your data. This enables you to ask us to delete or remove your data under certain circumstances, for example, if you consider that there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your data where you have exercised your right to object to processing (see below).
  • Object to processing of your data where we are relying on our legitimate interests (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
  • Request the restriction of processing of your data. This enables you to ask us to suspend the processing of your data, for example if you want us to establish its accuracy or the reason for processing it.
  • Request the transfer of your data to another party.

Depending on the circumstances and the nature of your request it may not be possible for us to do what you have asked, for example, where there is a statutory or contractual requirement for us to process your data and it would not be possible to fulfil our legal obligations if we were to stop. Further information on your rights is available from the Information Commissioner’s Office (ICO).

If you want to exercise any of the rights described above or are dissatisfied with the way we have used your information, you should contact the Rhubarb Recruitment Compliance Team at info@rhubarbrecruitment.com. The same email address may be used to contact the company's Data Protection Officer. We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of the GDPR. Please note that we may keep a record of your communications to help us resolve any issues which you raise.

If you remain dissatisfied, you have the right to lodge a complaint with the ICO at https://ico.org.uk/concerns/.

J) Cookies

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

K) Changes to this policy

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

L) Contact

If you wish to raise any queries or concerns about this privacy policy please contact the Information Compliance Team by email at info@rhubarbrecruitment.com

Questions?

Contact one of our specialist hospitality recruitment consultants now for more information about how we can help you.

0207 1128 692 (London)
0117 972 8117 (Bristol)
info@rhubarbrecruitment.com
or click here to send a message

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